Noise-cancelling headphones with a microphone are also required for those who talk to customers directly. These headphones will help ensure that you have a quiet work environment. A high-speed internet connection that is connected through an ethernet cable. Many work at home positions that require internet will require an ethernet cable instead of Wi-Fi, because it is more reliable. This is another field where the BLS projects the demand for workers will increase (17,900 additional jobs per year).

Being my own boss allows me the flexibility of my own personal time, so I can balance my work life and my family life perfectly. What I’m most proud of is that I no longer am at the mercy of others for my professional success — it is in my hands. That is a lesson that I’m most proud of to pass on to my two daughters.” — Liz  Hear more from Liz here.

The HubSpot CRM Platform

Your resume needs to reflect all of these keywords and necessary skills. The other way to do customer service is to become a virtual assistant specializing in customer service. This is a completely different way of doing things, and it involves starting your own VA business. I love freelancing for sure, and you could make a higher hourly rate if you go the VA route, but running your own business is not for everyone.

how to work from home customer service

Customer success managers work to assist customers with product onboarding, account management, and campaign execution. They form a close partnership with their customers, following up regularly to ensure they constantly gain value. These tasks are typically performed via email, phone, or video chat, so it’s possible to succeed in the position remotely. In order to get started with an at-home customer service job, you will require a few things at your home. Customer service reps don’t necessarily need years of customer service to begin this home career.

Best Customer Service Resume: How to Make Yours Stand Out [with Examples]

Overall, there are various other interesting customer service jobs you can apply for in the open jobs section. For instance, you could find an open customer service agent position at Williams-Sonoma Inc. This position requires you to assist customers with placing orders, facilitating returns, locating products and scheduling deliveries. For people hoping to break into a home-based customer service job for the first time, there are a lot of unknowns about how to find the right job and manage this newfound freedom.

And only a handful of the platforms that enlist freelancers for these positions pay for the necessary education. If you want to work in your pajamas at odd hours of the day or night, you may be a perfect candidate for remote customer service jobs. Customer service representatives are in high demand as companies become increasingly global and need to staff help centers 24/7. Job where you can use your people skills while working from home, one of these jobs could be the right fit for you. A quick Google search brings up several sites offering remote customer service jobs, from niche sites to standard job search websites. Virtual Vocations offers you customer service jobs with remote or telecommuting options.

FlexJobs Is SO Much More Than Just a Job Board

To get a job via NoDesk, find the job that fits your skills and preferences and apply online. To get the job, browse the open job directory and apply online. U.S. Bank is one of the top five largest commercial banks in the United States. Bancorp, U.S. Bank offers a wide array of services, including savings and checking accounts, insurance, mortgage and refinance, investing and wealth management, and loans.

how to work from home customer service

In this role, you’ll be responsible for cold-calling users and asking them about their customer experience. This job demands 20 hours of work each week and requires you to own a personal computer and headset. Typically, customer service hours are going to span the company’s entire customer service availability.

You have access to a home office or a coworking space.

Work-from-home customer service jobs are some of the most legitimate remote jobs available, and they’re also some of the easiest jobs to land. For many, the biggest attraction of remote work is that you can work from home. Customer remote customer service meaning service positions vary in requirements, but generally, they are entry-level positions requiring few qualifications and minimal experience. Below is a rundown of the credentials you need to gain a remote customer service position.

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